Privacy Policy
Effective Date: October 3, 2026
Last Updated: October 3, 2026
Yes I Doula LLC (“Yes I Doula,” "Yes I Doula!", “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information or services, apply to work with us, or otherwise interact with Yes I Doula.
Information We Collect
Depending on how you interact with us, we may collect information that you voluntarily provide, including your:
Name
Email address
Telephone number
Mailing address
County or service area
Pregnancy or estimated due-date information
Information submitted through contact, inquiry, interest, or service-request forms
Insurance or health plan information, when necessary to determine potential eligibility or coverage
Employment, contractor, credentialing, or application information if you apply to work with Yes I Doula
Communications and other information you choose to provide to us
Our website or website service providers may also automatically collect limited technical information, such as IP address, browser type, device type, referring website, pages visited, and general website usage information through cookies and similar technologies.
Health Information
Because Yes I Doula provides pregnancy, birth, and postpartum support services, information you voluntarily provide may include health-related information.
Please do not submit detailed medical information through general website contact forms unless specifically requested through a secure method provided by Yes I Doula.
As our services expand, we may use secure health-care technology, electronic health record systems, patient portals, or other platforms to collect and maintain information needed to coordinate and provide doula services. When applicable, additional privacy notices, consent forms, or platform-specific privacy policies may apply.
How We Use Your Information
We may use information we collect to:
Respond to questions and requests
Determine whether services are available in your area
Coordinate prenatal, birth, and postpartum doula services
Communicate with prospective and current clients
Verify eligibility or health plan coverage when applicable
Coordinate care and services among authorized members of the Yes I Doula care team
Process applications from prospective doulas, employees, and contractors
Operate and improve our website and services
Maintain the security and integrity of our systems
Comply with legal, regulatory, contractual, credentialing, and health-plan requirements
Communicate important administrative or service-related information
How We Share Information
Yes I Doula does not sell your personal information.
We may disclose personal information when reasonably necessary to operate our organization or provide requested services, including to service providers that perform functions on our behalf, such as website hosting, communications, scheduling, information technology, payment processing, credentialing, or other business operations.
When applicable and permitted by law, information may also be shared with authorized Yes I Doula team members, contracted doulas, health plans, health-care providers, or other organizations involved in coordinating services for you.
We may also disclose information when required by law, regulation, court order, subpoena, government request, or when reasonably necessary to protect the rights, safety, or security of an individual or Yes I Doula.
SMS/Text Messaging Privacy
f you choose to receive text messages from Yes I Doula, your mobile telephone number and SMS consent information will be used only for the purposes for which you provided consent.
SMS consent is not shared with third parties.
Your mobile telephone number, SMS opt-in information, and consent to receive text messages will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be provided to service providers that support our text-messaging operations only as necessary to provide those services on our behalf.
Consent to receive text messages is not a condition of receiving services from Yes I Doula.
SMS Terms and Conditions
If you opt in to receive SMS messages from Yes I Doula, messages may include communications such as appointment information, scheduling updates, service-related notifications, care-coordination communications, responses to your inquiries, and other administrative information related to services you have requested.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Yes I Doula through our website.
Opting out of text messages does not prevent you from receiving necessary communications through other available methods.
RingCentral specifically calls for these disclosures—message type, variable frequency, possible message/data rates, STOP and HELP instructions, and a privacy-policy reference—for SMS registration. RingCentral Support
SMS Consent and Website Forms
When Yes I Doula offers SMS enrollment through a website form, text-message consent will be optional and separate from other consents. Choosing not to receive text messages will not prevent you from submitting an inquiry, requesting services, or otherwise interacting with Yes I Doula.
RingCentral's current registration guidance specifically requires website SMS consent checkboxes to be optional and unchecked by default. RingCentral Support
Cookies and Website Analytics
Our website and technology providers may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and maintain security.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Security
Yes I Doula uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the Internet.
As Yes I Doula implements additional systems for clinical documentation, scheduling, billing, or care coordination, we will evaluate appropriate privacy and security safeguards for those systems.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, satisfy legal or contractual requirements, resolve disputes, maintain appropriate business and health-care records, and protect our legal interests.
Retention periods may vary depending on the type of information and applicable requirements.
Your Privacy Choices
You may contact Yes I Doula to request that we update or correct personal information you have provided to us.
Depending upon applicable law and the nature of the information, you may also have additional rights regarding access to, correction of, or deletion of personal information.
Certain information may need to be retained when required by law, contractual obligations, health-care record-retention requirements, or legitimate business purposes.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization.
Information concerning infants or children may be collected when necessary to provide postpartum or family-support services and will be handled in accordance with applicable privacy requirements.
Third-Party Services and Links
Our website may contain links to or integrate with third-party websites, platforms, scheduling systems, patient portals, or other services.
Those services may maintain their own privacy policies and practices. Yes I Doula is not responsible for the privacy practices of independent third-party websites or services.
When we adopt an electronic health record, patient portal, or similar platform, additional privacy terms associated with that system may apply.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, legal obligations, or business operations change. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how Yes I Doula handles personal information, please contact:
Yes I Doula LLC
Privacy Office
info@yesidoula.org
925-433-8877
California
Privacy Policy
Effective Date: October 3, 2026
Last Updated: October 3, 2026
Yes I Doula LLC (“Yes I Doula,” "Yes I Doula!", “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request information or services, apply to work with us, or otherwise interact with Yes I Doula.
Information We Collect
Depending on how you interact with us, we may collect information that you voluntarily provide, including your:
Name
Email address
Telephone number
Mailing address
County or service area
Pregnancy or estimated due-date information
Information submitted through contact, inquiry, interest, or service-request forms
Insurance or health plan information, when necessary to determine potential eligibility or coverage
Employment, contractor, credentialing, or application information if you apply to work with Yes I Doula
Communications and other information you choose to provide to us
Our website or website service providers may also automatically collect limited technical information, such as IP address, browser type, device type, referring website, pages visited, and general website usage information through cookies and similar technologies.
Health Information
Because Yes I Doula provides pregnancy, birth, and postpartum support services, information you voluntarily provide may include health-related information.
Please do not submit detailed medical information through general website contact forms unless specifically requested through a secure method provided by Yes I Doula.
As our services expand, we may use secure health-care technology, electronic health record systems, patient portals, or other platforms to collect and maintain information needed to coordinate and provide doula services. When applicable, additional privacy notices, consent forms, or platform-specific privacy policies may apply.
How We Use Your Information
We may use information we collect to:
Respond to questions and requests
Determine whether services are available in your area
Coordinate prenatal, birth, and postpartum doula services
Communicate with prospective and current clients
Verify eligibility or health plan coverage when applicable
Coordinate care and services among authorized members of the Yes I Doula care team
Process applications from prospective doulas, employees, and contractors
Operate and improve our website and services
Maintain the security and integrity of our systems
Comply with legal, regulatory, contractual, credentialing, and health-plan requirements
Communicate important administrative or service-related information
How We Share Information
Yes I Doula does not sell your personal information.
We may disclose personal information when reasonably necessary to operate our organization or provide requested services, including to service providers that perform functions on our behalf, such as website hosting, communications, scheduling, information technology, payment processing, credentialing, or other business operations.
When applicable and permitted by law, information may also be shared with authorized Yes I Doula team members, contracted doulas, health plans, health-care providers, or other organizations involved in coordinating services for you.
We may also disclose information when required by law, regulation, court order, subpoena, government request, or when reasonably necessary to protect the rights, safety, or security of an individual or Yes I Doula.
SMS/Text Messaging Privacy
f you choose to receive text messages from Yes I Doula, your mobile telephone number and SMS consent information will be used only for the purposes for which you provided consent.
SMS consent is not shared with third parties.
Your mobile telephone number, SMS opt-in information, and consent to receive text messages will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be provided to service providers that support our text-messaging operations only as necessary to provide those services on our behalf.
Consent to receive text messages is not a condition of receiving services from Yes I Doula.
SMS Terms and Conditions
If you opt in to receive SMS messages from Yes I Doula, messages may include communications such as appointment information, scheduling updates, service-related notifications, care-coordination communications, responses to your inquiries, and other administrative information related to services you have requested.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Yes I Doula through our website.
Opting out of text messages does not prevent you from receiving necessary communications through other available methods.
RingCentral specifically calls for these disclosures—message type, variable frequency, possible message/data rates, STOP and HELP instructions, and a privacy-policy reference—for SMS registration. RingCentral Support
SMS Consent and Website Forms
When Yes I Doula offers SMS enrollment through a website form, text-message consent will be optional and separate from other consents. Choosing not to receive text messages will not prevent you from submitting an inquiry, requesting services, or otherwise interacting with Yes I Doula.
RingCentral's current registration guidance specifically requires website SMS consent checkboxes to be optional and unchecked by default. RingCentral Support
Cookies and Website Analytics
Our website and technology providers may use cookies and similar technologies to operate the website, understand how visitors use it, improve performance, and maintain security.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Data Security
Yes I Doula uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the Internet.
As Yes I Doula implements additional systems for clinical documentation, scheduling, billing, or care coordination, we will evaluate appropriate privacy and security safeguards for those systems.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, satisfy legal or contractual requirements, resolve disputes, maintain appropriate business and health-care records, and protect our legal interests.
Retention periods may vary depending on the type of information and applicable requirements.
Your Privacy Choices
You may contact Yes I Doula to request that we update or correct personal information you have provided to us.
Depending upon applicable law and the nature of the information, you may also have additional rights regarding access to, correction of, or deletion of personal information.
Certain information may need to be retained when required by law, contractual obligations, health-care record-retention requirements, or legitimate business purposes.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization.
Information concerning infants or children may be collected when necessary to provide postpartum or family-support services and will be handled in accordance with applicable privacy requirements.
Third-Party Services and Links
Our website may contain links to or integrate with third-party websites, platforms, scheduling systems, patient portals, or other services.
Those services may maintain their own privacy policies and practices. Yes I Doula is not responsible for the privacy practices of independent third-party websites or services.
When we adopt an electronic health record, patient portal, or similar platform, additional privacy terms associated with that system may apply.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, legal obligations, or business operations change. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how Yes I Doula handles personal information, please contact:
Yes I Doula LLC
Privacy Office
info@yesidoula.org
925-433-8877
California
corporate office
info@yesidoula.org
1460 Maria Lane, Suite 300
©2026 Yes I Doula LLC. All rights reserved.
Walnut Creek, CA 94596
925-433-8877
Yes I Doula!